Certified ScrumMaster

This two-day course, delivered online or in the classroom, will give you an understanding of how to apply Scrum and covers the following:

• Lean, Agile and Scrum — clarifying your understanding of Scrum and its underpinnings.
• Scrum patterns — going beyond the basics towards excellent Scrum.
• Facilitating great retrospectives — how to help your team to find value in retrospectives.
• The Scrum Master as team coach — what coaching is and why it is different from mentoring and consulting.
• An introduction to powerful questions.
• How the Scrum Master serves the development team.
• How the Scrum Master supports the product owner.
• Facilitating impediment removal.
• The Scrum Master as an agent for change.

Attendees will be asked to complete some pre-work which could take up to 2 hours prior to attendance. This includes some reading, a video and short exercise on growth mindset.

An electronic workbook will be provided to all attendees (hard copy for classroom-based courses).

Course Content:

● Lean, Agile and Scrum

○ Agile and Scrum Review and Refresh

○ Fixed vs. Growth Mindset

○ Patterns for Excellent Scrum

● Agile Facilitation

○ Facilitating Scrum

○ Group Decision Making

○ Designing and Facilitating Great Retrospectives

● An introduction to Coaching

○ Facilitating, Teaching, Mentoring and Coaching

○ Powerful Questions

○ Coaching Dojos

● Experience Scrum Through a Simulation

● Service to the Development Team

○ Servant Leadership vs. Traditional Management

○ Agile Engineering Techniques

● Service to the Product Owner

○ What Support Does the Product Owner Need?

○ Techniques for Stakeholder Management

● Service to the Organisation

○ Dealing with Impediments: Circles and Soup and The Executive Action

Team

○ Why is change hard?

● Questions and Answers

IT Requirements for Virtual Classroom Training:
From January 2024 online courses will take place through the 'Zoom' Platform. Attendees will also need to download an app called 'Mural' to use during the course. You can find out more at   mural.co  
We recommend that you use a personal laptop or PC as MOD laptops may not give full access or provide full functionality, which is required for the course. 

All attendees will be registered with Scrum Alliance, and you will receive a two-year membership, giving you access to member features and content.

Assessment:

After the course, once registered with Scrum Alliance, attendees can sit the online exam. There is no need to pre book – this can be taken at any time up to 90 days from the course start, although it is recommended you take the exam soon after the course. The trainer will suggest ways to prepare for the exam (primarily reading).

The exam is multiple choice with 50 questions to be answered within a one-hour time limit.

The pass mark is 74% (37 out of 50 questions)

One retake is included at no extra charge.

You will be able to download a Certificate on successful completion, through your Scrum Alliance login, and you will also be provided with a digital badge which can be added to your LinkedIn profile.

All attendees will be able to book an optional free 1:1 coaching/mentoring call with the trainer post course to discuss your own situation and understand how to put your learning into practice.