Level 5 Certificate in Service Improvement (Lean Six Sigma)

Are you interested in a career as a Lean Six Sigma Practitioner or in developing the skills necessary to conduct business improvement projects in any industry?

This course is delivered by both classroom training in a CTP Centre and virtual classroom where you can attend from any location. 

Next Scheduled Date: 13 May 2024

  • Location: RC Portsmouth
  • Duration: 5 Days
  • Funding:
    ELCAS
  • Total Cost: £1,546.63
  • Book today!

Why take this course?

Lean Six Sigma is a process and project management methodology that relies on team effort to improve service delivery through removal of waste. It is used in most industries and improvement of quality in administrative and service environments, as well as in Operational and Manufacturing processes.
The Green Belt Foundation Course is delivered in accordance with the ISO 13053 Standards.
It provides the knowledge and understanding to perform at a middle management level within a Lean environment.

“The instructional delivery from the tutor was exceptional. The extra effort to give alternate explanation from a different angle made it very easy to understand the learning points being delivered. Very helpful and interactive. Thank you so much.”
- Course Attendee

Is this the right course for me?

The course will be of benefit to any Service leaver planning a career that involves participating in or leading any kind of business improvement projects.

Please note: . Assessment and Certification are conducted and achieved by submitting a work based assignment in the form of a Business Improvement Plan (BIP) to be completed after the course has finished. Service leavers have 12 weeks in order to complete and submit the assignment

Qualifications

  • ILM Level 5 Certificate in Service Improvement

  • Lean Six Sigma Green Belt – Accredited by Global Horizon Skills

Please note: The Lean Six Sigma Green Belt qualification and the ILM Level 5 Certificate in Service Improvement; Assessment and Certification are conducted and achieved by means of a work based assignment to be completed following the course.

Eligibility

This course is open to anyone who would like to gain an understanding of Lean Six Sigma and how the methodology is implemented in the workplace. Whilst there are no entry requirements, all candidates must be able to commit to an element of self-study and production of material in your own time. There is a requirement produce a Business Improvement Plan after the course has finished and candidates must be prepared to work hard to complete this on time.

 

Fees & Funding

  • Course Fee £1,296.63
  • Exam Fee £250.00
  • Total Cost £1,546.63

Course Content

The course provides a balance between theoretical knowledge and the practical application of Lean Six Sigma tools and techniques and includes the following: (not exhaustive)

Lean Six Sigma Areas

  • An intensive five-day training programme balancing both theoretical knowledge with practical application of Lean Six Sigma tools and techniques.

ISO 13053 Areas

  • Meets many of the standards in ISO13053 and is assessed by ILM at Level 5. Units to be completed within the Level 5 ILM qualification are:
  • Preparing to apply lean production

    and improvement methodologies to operational problems

  • Applying lean production and improvement methodologies to operational problems in service delivery

 

  • Introduction to Project, Change & Risk Management
  • Organisational Structures
  • Developing a project through the DMAIC phases: define, measure, analyse, improve and control
  • Developing & Implementing Solutions
  • Replication Opportunities
  • Roles & Responsibilities of the Green Belt
  • Project Selection
  • Project Risk Management
  • Maintaining the Benefits
  • Project Closure and Process Handover
  • Fundamentals of Six Sigma projects within organizations
  • Six Sigma measures
    Six Sigma personnel and their roles
    Minimum competencies required
  • Minimum Six Sigma training requirements
    Six Sigma project prioritisation and selection
    Six Sigma project DMAIC methodology
    Six Sigma project methodology – Typical tools employed
  • Monitoring a Six Sigma project
  • Critical to success - factors for Six Sigma projects
  • Six Sigma infrastructures within an organisation


Please note: . Assessment and Certification are conducted and achieved by submitting  a work based assignment in the form of a Business Improvement Plan (BIP) to be completed after the course has finished. Service leavers have 12 weeks in order to complete and submit the assignment.

Virtual Classroom Training:
The Trainer will deliver this course using a webinar platform to the same classroom sized group. You will be able to fully interact with the Trainer and the group, participate in group discussions and breakout rooms, view videos and boards, and have a very similar experience to that of classroom training. In order to attend the training online, you will need access to a laptop or PC ideally at home, which has no firewall restrictions. Your laptop or desktop should have a microphone and speakers so that you can continue to interact with the Instructor, as you would within the classroom environment. Please note a tablet or iPad are not suitable for attending training.

Career Opportunities

There are considerable worldwide employment opportunities for those who hold the Lean Six Sigma qualification. The methodology is now utilised by numerous medium to large scale organisations and can be applied to roles including Process Improvement, Quality Assurance, Quality Control, Continuous Improvement and Business Analyst. 

Level 5 Certificate in Service Improvement (Lean Six Sigma)

Scheduled dates and locations

Here are the next available dates. To check availability or to book a place contact
Select location CTP - Online RC Portsmouth RRC Cottesmore All
  • Date Location Availability
  • 13 May 2024 RC Portsmouth
    Good Availability
  • 15 Jul 2024 CTP - Online
    Good Availability
  • 23 Sep 2024 RRC Cottesmore
    Good Availability
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